Quality Manager

Location: Plymouth

  • Employer Name

    Mego Employment

  • Contract Type


  • Level of Experience

    5 Years

  • Salary


  • Description

    Mego is proud to be recruiting for a world class, market leading manufacturer based in Plymouth. We are proud to be assisting with the recruitment of a Quality Manager, a senior management role.

    The Quality Manager will lead the quality assurance effort for our client to help move to a world class manufacturing site able to meet demanding customer requirements.

    The role will direct and coordinate our client’s quality improvement program, by giving adequate support to the manufacturing process and obtain process data in order to drive improvements, improve profitability and reduce scrap.

    The Quality Manager position is a pivotal Senior Management position, one of high importance to ensure our client improves & maintains their product Quality & reliability, as well as ensuring compliance with Quality, Environmental & H&S regulation, and legislation

    Responsibilities (Not limited to) –

    • Responsible for managing the Quality Dept to achieve the required performance results aligned with the company’s strategy “Top Brand” and customer specific requirements.
    • Lead the team through effective communication, coaching & recognition. Undertake appraisals, performance management and identify training needs.
    • Communicate and share the company’s quality philosophy to key personnel in the company.
    • Ensure that the Company’s Business Management Systems (ISO9001/14001/18001), procedures, standards & documents are achieved and maintained, meet customer requirements and align with international standards, legislation & regulatory requirements.
    • To prepare and present a monthly Senior Management Report detailing statistical quality control & the performance against KPI’s for Safety, Quality and Environment.
    • To prepare the monthly Quality Report for our parent company (head office), KPMJ.
    • Investigate and record customer complaints regarding product performance, specifications, and reliability.
    • Key in front end New Product Introduction (NPI) & design, ensuring an APQP approach to building quality into new product & processes using tools such as: QFD, DFMEA, PFMEA, SPC, PPAP sign off including: PSW, Control plans, MSA etc.
    • To lead, coach & oversee all root cause investigations on key quality issues following the KPM UK structured 8D approach, utilising 6 sigma & SPC tools.
    • Key in reviewing & signing off all product & process changes such as, alternative raw materials, tooling requirements, process changes, test plans, and product qualification requirements.
    • Refine & develop the existing product warranty & returns policy and prepare and manage Warranty Agreements and monthly warranty expenditure.
    • To lead & chair the monthly Quality Review Meeting to ensure progress & maintain improvement momentum.
    • Chair the monthly Health & Safety committee meeting and support the H&S Officer in his objectives & improvements.
    • To manage departmental budgets in line with planned levels and business variations.
    • Implement quality training programs for key quality & manufacturing personnel and supply chain partners.
    • Continually looking to enhance our measurement systems via new techniques & technology and their integration into the process.

    To apply, please call us on 01803 840844 or apply through this website by uploading and submitting your CV now.

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