Customer Service Executive

Job Location: Dartmouth, Devon
Contract Type: Full Time
Salary: £25000 - £26500 per annum + Performance Related Bonus, Pension

JOIN OUR REBELLION

Our client isn’t just another food company – they’re leading a revolution in sustainable, ethical, plant-based food.

With a strong commitment to animal welfare, environmental sustainability, and better health, their mission is to make reducing meat consumption easier, tastier, and more accessible to everyone. And the business is growing – fast.

They’re now looking for a Customer Service Executive to support this exciting growth across the UK and international markets.


YOUR OPPORTUNITY

If you’re someone who brings passion, initiative, and a can-do attitude, this is the perfect role for you. You’ll play a vital part in delivering exceptional customer experiences while supporting the ongoing modernisation of their Dartmouth-based bakery site.

This is a great opportunity to join a purpose-driven company at a pivotal moment in its journey – and to grow with it.


WHAT YOU’LL BE DOING

  • Responding promptly and professionally to customer and consumer queries

  • Resolving customer issues efficiently and effectively

  • Acting as a communication bridge between the head office and bakery team

  • Managing manual orders within internal systems

  • Booking transport for collections and deliveries

  • Collaborating with cross-functional teams to resolve complex issues


WHAT YOU’LL BRING TO THE TABLE

  • Excellent written and verbal communication skills

  • A willingness to learn new systems and adapt to new processes

  • Proficiency in Microsoft Office, especially Excel, Outlook, and Word

  • Strong attention to detail

  • A positive, team-oriented mindset


PERKS & BENEFITS

  • Performance-related bonus scheme

  • Pension scheme

  • Cycle to work scheme

  • 25 days annual leave + bank holidays

  • 37.5-hour workweek

  • Flexible start and finish times


Mego Employment Ltd acts as an employment agency for permanent staff and an employment business for temporary workers.

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