Welcome Host – Bristol Airport
On Going Temporary position.
Hourly Rate: £11.00 per hour to £13.50 per hour.
Mego Employment LTD acts as an employment agency for permanent staff and an employment business for temporary workers
Are you a warm and welcoming individual with a passion for providing outstanding customer service? Mego EMployment Ltd have an exciting opportunity for you to join Bristol Airport as a Welcome Host. As a Welcome Host, you will be the first point of contact for passengers, creating a positive and memorable experience from the moment they arrive.
Role and Responsibilities:
- Greet and welcome passengers with a friendly and approachable demeanor, creating a warm and inviting atmosphere.
- Provide assistance and guidance to passengers, ensuring a smooth and hassle-free journey through the airport.
- Offer information on flight schedules, gate locations, airport facilities, and nearby amenities.
- Answer inquiries and address passenger concerns in a professional and helpful manner.
- Assist passengers with special needs or requirements, offering personalized support and ensuring their comfort and safety.
- Collaborate with airport staff and departments to ensure efficient operations and seamless passenger flow.
- Maintain a clean and organized welcome area, representing Bristol Airport in a professional manner.
- Stay updated on airport policies, procedures, and safety regulations to provide accurate and up-to-date information to passengers.
Requirements:
- Exceptional customer service skills with a friendly and welcoming attitude.
- Excellent verbal communication and interpersonal skills.
- Ability to remain calm and composed in a fast-paced environment.
- Flexibility to work in shifts, including weekends, evenings, and holidays.
- Passion for helping and assisting others, making their travel experience delightful.
- Previous experience in customer service or hospitality is a plus, but not mandatory.
No qualifcations need for this position.
Join our team as a Welcome Host at Bristol Airport and be the face of exceptional service! Your warm and friendly approach will set the tone for an enjoyable and stress-free travel experience for our valued passengers. If you have a passion for making a difference in people’s journeys, we invite you to apply today.